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Task manager background processes11/1/2023 As soon as I switch back to the Testing account, it works properly. When I log back into my original account, Reader exhibits the same problems as before. It worked perfectly normally in every respect - and it saves user preferences, something that stopped working when I installed this version of reader under my original account. Then I created a new account, called "Testing", and then installed the above downloaded application. Then I went to the link you supplied and downloaded "AcroRdrDC1801120035_en_US.exe", which proved to be an exact binary match to the download I had installed and mentioned in my original post, which was also the version I had just uninstalled. OK, first I uninstalled Reader from my current account. Thanks very much for your reply Meenakshi. I see 1,162 people have viewed that "Assumed Answered" question - has anyone found a solution that works please? I ran the Adobe Cleaner Tool, restarted the PC, then downloaded and installed the Reader version given above. I ran all the steps in the assumed answer. I found another Question on the Forum related to this called "DC Reader only run as a background process", but it is only "Assumed Answered". I am running Adobe Acrobat Reader DC version 2018.011.20035 on Windows 8.1 Pro 64-bit. If I continue to double-click PDF files, 2 processes of Reader start for each file clicked and the processes appear in the "Background processes" list, but Reader doesn't open or display any documents. But if I close Reader, then when I double-click a PDF file, Reader does exactly as first described above. If I manually start Reader, then Task Manager shows it in the "Apps" list, and when I double-click a PDF file, it opens and displays the document normally. If I click "End task" on either process, both stop. It shows as "Adobe Acrobat Reader DC (32)". Task Manager does not show it in the "Apps" list, but instead shows it twice in the Background processes list. When I double-click a PDF file, Reader DC does not appear to start.
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